Service Advisor Little Dealer Little Prices - PHOENIX, Arizona, United States

  • Job Type:Full Time
  • Category:Service Advisor,Service
  • Published:12-15-2017
  • Salary: $30,000 TO $45,000 Per Year
  • Job Location: PHOENIX, Arizona, United States

Job Description

RV Service Advisor 

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Job Requirements:

or more year of previous experience as a service advisor. RV experience is a plus.
Its Time To Make The Most Important Move Of Your Career!

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We Would Really Like To Hear From You!